The second-hand marketplace Members Express Displeasure About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
